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Gartner and Nemertes analyst reports on the IP telephony market |
Choosing a new phone system and communications solution for your business is not an insignificant task. Industry research is a valuable source of information that can help you in making the right decision for your business.
The following two reports analyse the proprietary IP technology available in complimentary ways - both using first-hand research.
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About This Report: Unified Communications can improve the way SMEs interact and perform tasks. With more technology providers offering solutions it's vital that the correct vendor is selected in order to carry out the improvements in their businesses operations and processes. 'MarketScope for Unified Communications' compares vendors such as ShoreTel, Cisco, Mitel and IBM. Gartner conducted the research and presents an overview of the products and a critical analysis of the different technologies. |
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About This Report: This report is useful to anyone who is about to invest in an IP Telephony system, evaluating their existing system or interested in the IP Telephony market. The research was conducted using the feedback from IT decision-makers who use IP Telephony products and services. The participants rated their technology providers across three areas Technology, Customer Service and Value. |
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