Disaster Recovery Telephony

Customers expect organisation to be able to keep their operations running whatever situations are encountered. And if things go wrong, it doesn't take long for things to hit the headlines or the social media world.

Foehn can provide cost effective disaster recovery solutions for your communications environment to guarantee you're always up and running.

Your disaster recovery solution will depend on your own environment, whether that's a single site, two sites or multiple international sites.

Here's one scenario of an organisation with two sites

By having two PBXs, each at a separate site and each with its own connection, you will always have service availability. Should one site go down, your inbound and outbound calls can automatically be rerouted to the second site in an instant and without any prohibitive call forwarding charges. With this set up, you can also share the load on inbound calls to two or more sites.

Of course, you may choose to have your second PBX off-site at a co-location centre thereby avoiding the full cost of a second PBX. Alternatively you may wish to use your existing ISDN line as a back-up.

For absolute resilience Foehn combines our inbound call handling service with our SIP trunking service. SIP trunks can be used to provide a solution with guaranteed 100% up-time.And, in the unlikely event that all of your SIP Trunking services are unavailable, you can still instantly reroute your inbound calls to any destination by redirecting calls to your number of choice through a secure online portal.