Hosted Telephony

Despite what you might imagine, hosted telephony systems for businesses are nothing new. In fact the first corporate customers started using a hosted telephony system called CENTREX in the 1960s!

Things have moved on a little since then, but the main benefits remain the same:

Freedom from equipment and maintenance
The ability to scale as your business scales
Consistent geographic numbering

Centrex had previously been the domain of corporate customers, however with the advent of the Internet and the benefits provided by DSL all businesses can benefit from hosted telephony.

Whether you are a start up wanting to appear like an established, professional company or an established company looking to reduce operational budgets by removing PBX maintenance costs, hosted telephony systems based on IP can provide a very compelling proposition.

How Does a Hosted Telephony System Work?

With Foehn's Hosted VoIP telephony service, we'll route your communications over a high speed broadband connection to our hosted network so all you need to get started is an IP phone or even simply a softphone on your PC.

The main difference to traditional telephony systems is that instead of paying for upfront hardware and installation, all costs are covered by a low monthly fee and priced on a per-user basis.

So, you don't need to worry about the space and hassle of hardware in your offices and this benefit multiplies when you add multiple sites or introduce users you need to work in multiple locations.

We take care of your system in our secure, co-located, resilient platform. And when you need to make changes you can simply access your system through a web interface. You can port your existing numbers to Foehn, or select a new number range as required.

Leave behind the hassle of hardware and those costly maintenance contracts and benefit from some of the following by moving to Hosted Telephony from Foehn;

Lower Cost of Ownership

No capital outlay in purchase, installation and configuration of an on-site PBX.
Attractive 'pay-per-use' cost model and access to reduced exchange line rental.
Lower call tariffs.
Free calls to your hosted telephony number - meaning free site to site and internal calls.
Automatic Upgrades - no need to rip and replace of your whole system every few years.

Minimal IT Support Required and Admin Made Easy

Once the lines are in, phones arrive pre-configured so all you need to do is plug and go.
Using our easy interface you can simply move, add or change users.
Let users manage their own features from their own PCs - even less for you to do!

Business Continuity and Security

Floods or fire...if anything happens at your offices or your remote sites - your communication system carries on as normal as it resides in our fully redundant and secure data centre.
Low risk, phased migration with Foehn's team of expert professionals. First we install a fully working system so you can check everything is all sorted before you make your final decision to go live.

Flexibility

Move, add & change extensions & dial plans through a web interface.
Take advantage of automatic upgrades. There's no disturbance or extra costs to you of scheduling on-site upgrades.
Home and remote working is catered for. All users need is broadband access to the Internet and access your system IP address - either by handset or softphone. Letting them stay in touch and in business where ever.
Choose What Is Right For You
Our Hosted VoIP telephony is built on open standards meaning that you have the choice as to what sort of handset you go for.

Hosted VoIP Telephony from Foehn comes with a rich set of features. Decide what you need for your business and we'll make it happen.

Numbers

Keep your existing number
Direct Dial Numbers
0845/0870 Numbers

Calls

Free inter-site calls
Audio conferencing
Interactive voice response (IVR)
Fully flexible call routing and re-direction
Automatic call distribution
Email alerts of missed calls
Full call records/ call queuing/ call Screening/ call recording/ Call ID Blocking
Call forward on busy/No answer
Inbound and Outbound routes
Do not disturb

Specialities

CRM application integration
Click to Dial & screen popping features
Computer Telephony Interface
Voicemail to Email
Auto Attendant Features

Usability

Softphone compatible
Easy to use web interface
Log on from home and remote sites

Hosted Telephony Flat Fee Prices & 30 Day Free Trial

We offer a simple flat fee of just £8.99 per user per month for our hosted telephony service. This includes all standard features including:

Auto attendant
Fully configurable interactive voice response system
Call queues and automatic call distribution
Music on hold
Voicemail
Conference calling

The only additional charge is for call recording which is £2.99 per user per month, for access and storage of all your call recordings for 30 days.

Upfront costs include a small admin fee for setup but nothing compared to setting up a hardware PBX on site, as well as the cost of handsets and any lines required.

To get started, we will need to know about your existing lines, calls and telephony infrastructure, agree the features your business would need from its communication system and the number of extensions, handsets and softphones you will require and calculate the best offer possible.

Contact us for a full quote and to find out how you can take advantage of our 30 day free trial to see if hosted telephony is right for your business.