Omnichannel Contact Centre 2018-10-10T10:59:31+00:00

Omnichannel Contact Centres from PureCloud Partner of the Year

Make customer relationships simple

Talk to the customer experience experts at Foehn

For better customer and employee engagement across multiple channels, we can enable you to connect voice, email, chat and social networks in one contact centre.

Talk to the customer experience experts at Foehn

For better customer and employee engagement across multiple channels, we can enable you to connect connect voice, email, chat and social networks in one contact centre.

Foehn – Agents Interaction

Ensure your contact centre agents have the knowledge of all previous interactions to effectively address the reason for a customer contacting your company again.

We’ve been deploying, integrating and supporting Contact Centre Solutions for over 18 years.

Your company won’t outgrow us. We can scale with your business.

Key Benefits

Real Benefits Experienced by Customers: 

Why Foehn?

We offer a transparent pricing guarantee with competitive rates

Our helpdesk is staffed by engineers who understand the technology inside out

Purecloud

The award-winning Genesys omnichannel services, PureCloud combined with Foehn’s cloud contact centre expertise, ensures that contact centres get the most innovative technology, along with superior deployment and integration services. As the EMEA partner of choice, Foehn is fully accredited to sell, service and support PureCloud.

Learn more

Omnichannel Contact Centre Resources 

Case Study: Kiwi.com

KPIs to Consider Before Choosing a Contact Centre

Future Proof Your Contact Centre - Foehn

Future Proof Your Contact Centre 2018