Omnichannel Contact Centre 2017-10-10T09:39:53+00:00

Omnichannel Contact Centre

Make customer relationships simple

Talk to the customer experience experts at Foehn

For better customer and employee engagement across multiple channels, we can enable you to connect connect voice, email, chat and social networks in one contact centre.

Talk to the customer experience experts at Foehn

For better customer and employee engagement across multiple channels, we can enable you to connect connect voice, email, chat and social networks in one contact centre.

Foehn – Agents Interaction

Ensure your contact centre agents have the knowledge of all previous interactions to effectively address the reason for a customer contacting your company again.

We’ve been deploying, integrating and supporting Contact Centre Solutions for over 17 years.

Your company won’t outgrow us. We can scale with your business.

Key Benefits

Why Foehn?

We offer a transparent pricing guarantee with competitive rates

Our helpdesk is staffed by engineers who understand the technology inside out

Purecloud

The award-winning Genesys omnichannel services, PureCloud combined with Foehn’s cloud contact centre expertise, ensures that contact centres get the most innovative technology, along with superior deployment and integration services. As a Genesys Gold Partner, Foehn is fully accredited to sell, service and support PureCloud.

Know more

Resources 

Case Study: Kiwi.com – Contact Centre Solution

Contact Centre Buyers’ Guide 2017

Future Proof Your Contact Centre