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News, Videos & White Papers
10th May 2021
Who would have thought, five years ago, that contact centre operators up and down the country would be sending agents home – and asking them to spend their time notching…
6th May 2021
Kerv Completes Its Fifth, And Largest Deal In 10 Months, Trebling Headcount And Establishing An Industry-Leading Capability In The Growing Digital Transformation Market. Kerv, Foehn’s parent group, has announced the…
26th April 2021
- Workforce Engagement Management: The key to success in 2021
- How to develop your Workforce Management Strategy?
- Genesys: Ahead of the management game with Gamification
- The FirstCare Experience: Gamification in action.
24th March 2021
If you missed our webinar on Workforce Engagement Management and Gamification, you can now watch…
9th March 2021
If you manage or operate a customer service centre, employee support centre, IT help desk,…