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News, Videos & White Papers
15th February 2021
Now’s the time to take advantage of new public sector IT buying behaviours According to a Gartner report from late-2020, while worldwide public sector budgets are predicted to show a…
10th February 2021
If you missed our webinar on the ‘Top Customer Experience Trends for 2021’, you can now watch it back on demand. What was covered? Insights into modern Customer Experience innovations…
9th February 2021
- On-Prem to Contact Centre as a Service (CCaas) Evolution.
- The Digital Era: The increase need for Digital Engagement.
- OmniAgent: How to make your digital agents more efficient.
2nd February 2021
Lemon Business Solutions transforms remote service delivery and agility [Download PDF] At a glance Company…
15th December 2020
This blog examines key considerations when introducing bots into the contact centre. We also show…