Voxivo Services

Getting started

Changing your cloud phone system services is a perfect opportunity to think about how you want to structure your business communications and engage your customers.

You have a few options to consider when configuring Voxivo. With some basic training, and our friendly dial-plan editor it is completely feasible for you to configure Voxivo yourself. But depending on the size and complexity of your organisation, you may want to use Foehn’s experienced engineers and project managers to build the service for you. With our tried and tested methodology we can ensure your new service is up and running quickly and accurately.

Implementation

Everything you need to get started

24/7 support when you need it

24/7 support service with published SLAs are in place to ensure that Voxivo remains perfectly aligned to your business.

News, Videos & White Papers

11th June 2021
  • CX in retail: Experience is the new branding.
  • Empathy in CX: The importance of the human touch.
  • Migrating platforms: Crossing the bridge to next-gen customer engagement.
  • Future-proofing your CX: Tech that puts your customers first.
  • First contact resolution: A barometer of customer retention.
25th May 2021
  • Top CX priorities and trends for 2021
  • How to effectively connect your customer journeys to enhance your CX.
  • Why 2021 requires a new management of dashboards and metrics.
  • Four major tech shifts shaping the contact centre and CX industry.
19th May 2021
Where is customer experience heading and what will it take to get us there? In…
call-centre-gamification
10th May 2021
Who would have thought, five years ago, that contact centre operators up and down the…
6th May 2021
Kerv Completes Its Fifth, And Largest Deal In 10 Months, Trebling Headcount And Establishing An…

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