We’re working with many Local Government organisations to accelerate digital plans and transformations to help improve their CX. Through drawing up effective and intuitive roadmaps, simplifying cloud adoption, and uncovering CX innovation.
At our third Local Government virtual event we discussed how Councils can digitally innovate whilst managing the risks of technology within customer service. We also looked at how Councils could bring all customer data and contact centre interactions into one place.
View our infographic to find out what our key findings were from our session.