Webinar: Top Customer Experience Trends for 2021

If you missed our webinar on the ‘Top Customer Experience Trends for 2021’, you can now watch it back on demand.

What was covered?

  • Insights into modern Customer Experience innovations from Mickael Lefebvre, Channel Sales EMEA Director at Genesys.

  • 2020 as it happened: the effects lockdown had on contact centres and agents.

  • What’s hot in 2021 – priorities contact centre and CX Leaders should be considering.

To watch the Webinar, please fill in your details below.