Webinar: Contact Centre Evolution: Achieving Operational Excellence and Efficiency
If you missed our webinar on contact centre evolution for BPO’s, you can now watch it back on demand.
What was covered?
How can BPO’s gain an competitive advantage to win projects and maintain clients?
Top key considerations and challenges when transforming contact centre operations.
The role of technology: using automation and AI to improve efficiency.
To watch the Webinar, please fill in your details below.