Cloud Based Phone System

If you are still relying on a traditional PBX in your organisation, it could be time to consider moving to the cloud. A hosted telephony solution means no more costly upgrades, no monthly maintenance charges and zero hardware upfront investment. All updates are all delivered seamlessly in the cloud.

A hosted system puts you in control. It gives you the ability to manage your organisation’s telephony across multiple sites or countries – right down to the individual user level – through a simple GUI based interface. What’s more – it’s great for productivity and remote workers.

  • No monthly maintenance charges
  • Voice, recording and conferencing
  • No more costly upgrades
  • Easy Admin Portal

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What is a Cloud Phone System

Not all cloud-based phone systems are created equal. Designed and built in the cloud, with usability at its very core, Voxivo is our award-winning hosted telephony platform which puts you in control.

With a visual dial plan editor, you can simply ‘drag and drop’ seasonal or ad-hoc campaigns into your call flow. Integrating key applications such as CRM, and you can see your KPIs at a glance with Voxivo’s out-of-the-box dashboards giving you visibility and control of cost and performance.

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Why choose Foehn for your Hosted Voice?

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Market leader for usability and management

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Designed to improve the call flows within your business

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Integrated into key business applications

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Dedicated UK support on hand 24 x 7

Buyers Guide to the best Cloud Telephony System for your business:

Looking to reduce overheads and reduce costly maintenance contracts?

  • Explore your potential current challenges
  • Review our step by step guide to migrating to the cloud
  • See the benefits of moving to cloud telephony including management, flexibility and cost control

Download buyer’s guide

Case Studies
from Foehn’s customers

Don’t just take our word for it!

“The thing that makes the Voxivo platform different is you have a visual editor of the call routes…. It was only after using Voxivo that I realised there had been gaps in our schedule for the past three years. It really helps you not make those fundamental mistakes, it has been a huge benefit to have that.”

Christopher Roberts, IT and Finance Director Trident Honda

Christopher Roberts, IT and Finance Director from Trident Honda shares his experiences of the Voxivo platform.

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Explore Our Products
Best for:Small and medium businesses
Features:
  • Voice
  • IM and presence
  • Video Conferencing
  • CRM Integrations
  • Visual Dial Plan Editor
  • Mobile Application
  • Scripting Capability
  • And more….
Best for:Voice only contact centres
All Voxivo Features Plus:
  • Skills Based Routing
  • Inbound Voice Routing (IVR)
  • Automatic Call Distribution (ACD)
  • Supervisor Control
  • Real Time Monitoring
  • Dashboards and Analytics
  • Rapid Deployment
  • And more….
Best for:Enterprise contact centres
Features:
  • Speech-enabled IVR
  • Voice and digital channels
  • Callback (IVR and Web)
  • Interaction Recording
  • Quality Management and Compliance
  • Workforce Management
  • Performance Dashboards
  • And more….

News, Videos & White Papers

7th August 2020
  • Technology limitations
  • The challenges and solutions of an unmotivated workforce
  • Overcoming the problem of limited visibility into agent performance
  • Forecasting demand in a dynamic setting
4th August 2020
  • Serving customers emotional needs.
  • New tools to tackle employee engagement.
  • The digitalisation of customer service.
  • Striking the right balance of live agent help and self-service with the correct digital channels.
  • The connected customer journey.
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Accreditations and Awards for our London Based Team
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