- Foehn for SMEs
- Contact Centres
- Retailers
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How We Can HelpWe believe in challenging the status quo and thinking differently to help your business become more agile, reduce your costs and become more competitive. The way we do this is by providing tailored, scalable business communications services, using our experts of Asterisk Technology, hosted and professional services for your business. This can enable you to respond to business challenges faster and more effectively. We can assist your business with: |
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Allens Farm Goes Nuts Over Foehn's Hosted Telephony Service.Foehn is working with organic produce provider Allens Farm to provide a hosted telephony service. This will enhance the farm's communication network and overcome telephony issues in a remote location... |
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How We Can HelpThe contact centre is bombarded with communication from every channel, letters, faxes, email, SMS, instant messaging, social networks and forums. But still at the heart of most contact centre service strategies is voice. Matching resources to demand and ensuring that resource is effectively utilised remains a significant challenge. Especially in sectors where demand is seasonal or sensitive to external factors. Foehn cannot help control the external environment in which you operate, but we can help by: Foehn has years of experience deploying software based Call Centre platforms for some of the most demanding customers. By selecting a soft PBX, we can significantly reduce your deployment cost by running on general purpose servers, much more cost effective than dedicated proprietary hardware. Giving a much faster return on investment. |
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Europe's largest online ticketing company improves flexibility and capacity whilst reducing TCOFoehn designed, built and still supports a customer call centre solution based on Asterisk. The call centre solution includes comprehensive and clear user interfaces... |
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How We Can HelpRetailers are having to balance a 20% drop in real term IT budgets this year against a growing number of channels (e.g. mobile), and ever increasing customer expectation levels. Web growth continues to be significant for retailers, and how IT develops to support this needs to closely aligned with the business. PCI (Payment Card Industry) 2.0 requirements continue to evolve, as does their impact on retailers, many of whom are looking to 'do PCI for less'. And regarding other standards, there has been growth in the utilisation of processes such as ITIL within the retails sector as they evolve to be more corporate in their operations. Traditional retailers are still trying to reduce the IT footprint and cost in stores to remain competitive, looking at Virtualisation and Cloud Computing strategies as options. Similarly they are looking at bandwidth requirements and network set-up across stores very carefully. Services we offer that are particularly suited to retailers include. |
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Network Transformation at National Restaurant ChainMPLS network deployed to improve communications across the entire esate and reduce overall connectivity costs.The project was carried out in partnership with voice and data provider 21C telecoms... |
