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Hosted Telephony

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Hosted VoIP, Hosted PBX, VoIP PBX, Hosted telephony or Cloud Communications are interchangeable terms given to the provision of sophisticated Hosted Telephony Features, direct to users on a subscription model, as opposed to telephony services being provided by a customer owned PBX on site.

The ubiquity of the Internet and development in IP based communications products has now made it possible to use a Hosted PBX; even the smallest company can enjoy the benefits of Hosted VoIP Telephony and avoid the expensive capital investment in proprietary PBXs.

The concept is not new. For decades, enterprise customers have chosen to use enhanced telephony services provided by network operators and avoid the cost and management of expensive proprietary PBXs. High quality, sophisticated services can now be provided at a price point that means the decision between buying a platform or renting the services is available to companies of any size.


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