Next generation cloud communications

As customers adopt modern communication tools so should companies. At Foehn, we have built great value products that enable just that, with a rich feature set, ease of use, speed of adoption and delight for the user.

Our products, combined with class-leading professional services and support are geared towards improving customer experience and generating better business outcomes.

Evolve and engage.

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Explore Our Products
Best for:Small and medium businesses
Features:
  • Voice
  • IM and presence
  • Video Conferencing
  • CRM Integrations
  • Visual Dial Plan Editor
  • Mobile Application
  • Scripting Capability
  • And more….
Best for:Voice only contact centres
All Voxivo Features Plus:
  • Skills Based Routing
  • Inbound Voice Routing (IVR)
  • Automatic Call Distribution (ACD)
  • Supervisor Control
  • Real Time Monitoring
  • Dashboards and Analytics
  • Rapid Deployment
  • And more….
Best for:Enterprise contact centres
Features:
  • Speech-enabled IVR
  • Voice and digital channels
  • Callback (IVR and Web)
  • Interaction Recording
  • Quality Management and Compliance
  • Workforce Management
  • Performance Dashboards
  • And more….

Make and receive phone calls within Microsoft Teams.

Direct Routing from Foehn connects Microsoft Teams to the public telephone networks using our award winning cloud phone system and telecommunication expertise.

True unified communication. Integrate your internal and external communications in one system.

Increase your control. Manage your inbound numbers effectively.

Save significant costs. Take advantage of cheaper call rates, more flexibility, and better support.

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Download our guide: Analysing and shaping customer journeys

Foehn and Genesys share our latest thoughts on the challenge of delivering a brilliant customer experience, building effective customer relationships and the power of predictive analytics.

Download this guide for more insight on:

  • The challenge of customer experiences
  • Building effective customer relationships
  • The power of predictive analytics
  • Customer communications from mobile and web

Download buyer’s guide

Don’t just take our word for it!

“Foehn’s commitment to the project has been consistently high. From developing the initial requirements specification through to their presence on-site to oversee the launch of the new system, they have demonstrated a determination to make implementation as frictionless as possible. Documentation has been professional, technical support has been responsive and the whole team has gone the extra mile to make the system live before our peak time in the summer holidays.”

Daniel Sprawson, ZSL, Head of Digital Services 

View Our Case Studies

News, Videos & White Papers

15th December 2020
This blog examines key considerations when introducing bots into the contact centre. We also show how kiwi.com is using AI to transform the customer experience and drive business growth. Not…
25th November 2020
Genesys Celebrates the Success of its Partner Ecosystem For the second year running Foehn, a Kerv Group company, has been named EMEA Cloud Partner of the Year by Genesys, the global…
9th November 2020
Since Foehn became part of the Kerv Group in July, some of our customers have…
Building top-class HR support services FirstCare elevates the member experience, call quality and compliance bar.…
2nd November 2020
In single-handed fashion the pandemic has forced many businesses to ditch on-prem technology and ramp…

Accreditations and Awards for our London Based Team
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