Next generation cloud communications

As customers adopt modern communication tools so should companies. At Foehn, we have built great value products that enable just that, with a rich feature set, ease of use, speed of adoption and delight for the user.

Our products, combined with class-leading professional services and support are geared towards improving customer experience and generating better business outcomes.

Evolve and engage.

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Explore Our Products
Best for:Small and medium businesses
Features:
  • Voice
  • IM and presence
  • Video Conferencing
  • CRM Integrations
  • Visual Dial Plan Editor
  • Mobile Application
  • Scripting Capability
  • And more….
Best for:Voice only contact centres
All Voxivo Features Plus:
  • Skills Based Routing
  • Inbound Voice Routing (IVR)
  • Automatic Call Distribution (ACD)
  • Supervisor Control
  • Real Time Monitoring
  • Dashboards and Analytics
  • Rapid Deployment
  • And more….
Best for:Enterprise contact centres
Features:
  • Speech-enabled IVR
  • Voice and digital channels
  • Callback (IVR and Web)
  • Interaction Recording
  • Quality Management and Compliance
  • Workforce Management
  • Performance Dashboards
  • And more….

Make and receive phone calls within Microsoft Teams.

Direct Routing from Foehn connects Microsoft Teams to the public telephone networks using our award winning cloud phone system and telecommunication expertise.

True unified communication. Integrate your internal and external communications in one system.

Increase your control. Manage your inbound numbers effectively.

Save significant costs. Take advantage of cheaper call rates, more flexibility, and better support.

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Download our guide: Analysing and shaping customer journeys

Foehn and Genesys share our latest thoughts on the challenge of delivering a brilliant customer experience, building effective customer relationships and the power of predictive analytics.

Download this guide for more insight on:

  • The challenge of customer experiences
  • Building effective customer relationships
  • The power of predictive analytics
  • Customer communications from mobile and web

Download buyer’s guide

Don’t just take our word for it!

“Foehn’s commitment to the project has been consistently high. From developing the initial requirements specification through to their presence on-site to oversee the launch of the new system, they have demonstrated a determination to make implementation as frictionless as possible. Documentation has been professional, technical support has been responsive and the whole team has gone the extra mile to make the system live before our peak time in the summer holidays.”

Daniel Sprawson, ZSL, Head of Digital Services 

View Our Case Studies

News, Videos & White Papers

7th August 2020
  • Technology limitations
  • The challenges and solutions of an unmotivated workforce
  • Overcoming the problem of limited visibility into agent performance
  • Forecasting demand in a dynamic setting
4th August 2020
  • Serving customers emotional needs.
  • New tools to tackle employee engagement.
  • The digitalisation of customer service.
  • Striking the right balance of live agent help and self-service with the correct digital channels.
  • The connected customer journey.
29th July 2020
If you missed our webinar, ‘Cloud Migration: The Risks, Benefits and Challenges’, you can now…
28th July 2020
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27th July 2020
Kerv, a next-generation ‘customer-first, cloud-first’ managed services provider has launched in the UK today with…

Accreditations and Awards for our London Based Team
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