Next generation cloud communications
As customers adopt modern communication tools so should companies. At Foehn, we have built great value products that enable just that, with a rich feature set, ease of use, speed of adoption and delight for the user.
Our products, combined with class-leading professional services and support are geared towards improving customer experience and generating better business outcomes.
Evolve and engage.
Take and return calls or messages from your computer or mobile.
Gain control of your telephony with a visual dial plan editor and unique scripting capability
Market-leading collaboration tools including IM, presence, file sharing, whiteboarding and personal contact URL
Platform APIs, integrates with all leading CRM solutions
All the features of Voxivo plus:
Visual and real-time reporting, supervisor control and dashboard capability
Route calls to the right department and agent with Automatic Call Distribution (ACD), Inbound Voice Routing (IVR) and skillsbased routing
Build a customisable cloud call centre platform which is intuitive and ideal for rapid deployment
Anticipate customer needs across mulitple channels; voice, email, SMS, social
Custom call centre with apps and integration
Link your digital strategy to the contact centre with voicebots, chatbots and predictive web engagement
Buyers Guide to the best Cloud Telephony System for your business:
Looking to reduce overheads and reduce costly maintenance contracts?
Case Studies
from Foehn’s customers
Don’t just take our word for it!
“The thing that makes the Voxivo platform different is you have a visual editor of the call routes…. It was only after using Voxivo that I realised there had been gaps in our schedule for the past three years. It really helps you not make those fundamental mistakes, it has been a huge benefit to have that.”
Christopher Roberts, IT and Finance Director Trident Honda
Christopher Roberts, IT and Finance Director from Trident Honda shares his experiences of the Voxivo platform.
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