Next generation cloud communications

As customers adopt modern communication tools so should companies. At Foehn, we have built great value products that enable just that, with a rich feature set, ease of use, speed of adoption and delight for the user.

Our products, combined with class-leading professional services and support are geared towards improving customer experience and generating better business outcomes.

Evolve and engage.

Our principles

You should be in control

Change is a constant. We have designed our products to be easy to use giving you the power to make changes quickly. Speed is of the essence and you understand your business better than anyone.

Our product configuration tools provide you the power to shape your communications.

You should maximise your technology investment

To help companies leverage their technology investments our products are always designed to be open. This ensures you can integrate with existing platforms and future investments. We also use open source where possible for speed, functionality and reliability.

A great user experience is essential to our product design as are easy to consume analytics. Intuitive design makes for rapid user adoption.

Our Products

The complete solution

In addition to our cloud products, we combine a full range of telecommunications products and professional services for the complete solution.

Migrating to a new communication system is not trivial or something you do everyday.

But it is something we do.

Cloud Contact Centres, Unified Communications & VoIP Phone Systems

Cloud Phone System & Unified Communications

Voxivo is a cloud based VoIP Phone system with a complete set of collaboration tools. Highly intuitive to ensure that your teams can become more effective immediately.

Explore Voxivo

Cloud Contact Centres

VoxivoCX is a great value cloud contact centre solution. Designed for incredibly fast adoption, VoxivoCX brings the power of modern contact centre technology to your agents and supervisors. Effective teams create better outcomes.

Voice matters.

Explore VoxivoCX

PureCloud Contact Centres delivered by Foehn

23 times Gartner Magic Quadrant leader, Genesys Purecloud is the #1 Omnichannel contact centre solution in the cloud. Integrating voice, email, chat and social networks enhanced by artificial intelligence to deliver the optimal customer experience.

Explore Omnichannel

Foehn picks up two trophies at the 2019 ITSPA Annual Awards

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Foehn achieves G-Cloud 11 Approval Across Product Suite

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KIWI.COM

“Foehn was the logical choice. We needed a partner that was going to keep up with our growth and the innovative style at Kiwi.”

Thomas Knox, Releases & Innovations Manager

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Local Government Ombudsman

“In terms of financial and operational benefits, significant cost savings, productivity and efficiency gains feature highly.”

Adrian Beaumont, LGO IT Manager

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Communique Events

“We control DDIs, call schedules, dial plans and provisioning, without needing to call an engineer, saving time and money.”

Gary Warland, Commercial Director, Communique

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See Tickets

“A popular online ticketing company need a communications system that grows as quickly as we do. Foehn’s solution does that”

Russell Morris, Head of IT See Tickets

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Ceredigion county council

“With Foehn we know we are equipping our agents with the best tools whilst getting the best return on investment.”

Greg Jones, Ceredigion Customer Services Transformation Project Manager

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Amazing internet

“Within a week the company was ready to make and receive calls following what was largely a trouble-free installation by Foehn.”

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Trustpay Global

“Foehn was able to quickly and easily implement a cloud-based-VoIP system, working with existing lines to keep the costs to a minimum.”

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Prism

“With our intelligent overflow system between both our main sites, we can operate as if we’re all based in one location.”

Will Griffin, IT manager at Prism

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Theatre Sites

“The cloud phone system supports our business and provides us with levels of flexibility and scalability.”

Roger Coleman, Founder and Director of Theatre Sites

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Why you should look to your Unified Communications to avoid future collaboration overload

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Building a business case for an Omnichannel Contact Centre

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Why are businesses changing their contact centre systems? Our top 10 reasons

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Call & Contact Centre Expo: What we learnt

What a great show that was. The Call and Contact Centre Expo delivered on every level this year, and not just for solution providers like us. Read our blog to discover what we learnt.

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Agriculture & Horticulture Development Board

“We wanted to benefit from the capabilities of a modern contact centre system but, at the same time, it was really important that we didn’t let the technology change the close, personal relationship and culture that is such an important feature of the farming community.”

Nicola Gumery, Helpline service Supervisor

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Barnsley Premier Leisure

“Foehn’s guidance and professional services have been invaluable to the implementation of the new systems. Their project management skills have helped deliver one of the best installations I can remember”

Dale Healey, IT & Systems Manager, BPL

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