Next generation cloud communications

As customers adopt modern communication tools so should companies. At Foehn, we have built great value products that enable just that, with a rich feature set, ease of use, speed of adoption and delight for the user.

Our products, combined with class-leading professional services and support are geared towards improving customer experience and generating better business outcomes.

Evolve and engage.

Explore Our Products
Cloud Phone System
Best for:Small and medium businesses
Unified Communications
Features:
  • More Flexibility

    Take and return calls or messages from your computer or mobile.

  • Easy to use call management portal

    Gain control of your telephony with a visual dial plan editor and unique scripting capability

  • Achieve unparalleled collaboration

    Market-leading collaboration tools including IM, presence, file sharing, whiteboarding and personal contact URL

  • Open and integrated

    Platform APIs, integrates with all leading CRM solutions

Cloud Contact Centre
Best for:Voice only contact centres
Features:

All the features of Voxivo plus:

  • Clear, real-time reporting

    Visual and real-time reporting, supervisor control and dashboard capability

  • Deliver a personalised service

    Route calls to the right department and agent with Automatic Call Distribution (ACD), Inbound Voice Routing (IVR) and skillsbased routing

  • Adaptable to your demands

    Build a customisable cloud call centre platform which is intuitive and ideal for rapid deployment

Genesys Cloud
Best for:Enterprise Cloud Contact Centre
Features:
  • Personalise customer experience

    Anticipate customer needs across mulitple channels; voice, email, SMS, social

  • Customised Call Centre

    Custom call centre with apps and integration

  • Digital sales and service automation

    Link your digital strategy to the contact centre with voicebots, chatbots and predictive web engagement

Buyers Guide to the best Cloud Telephony System for your business:

Looking to reduce overheads and reduce costly maintenance contracts?

  • Explore your potential current challenges
  • Review our step by step guide to migrating to the cloud
  • See the benefits of moving to cloud telephony including management, flexibility and cost control

Download buyer’s guide

Case Studies
from Foehn’s customers

Don’t just take our word for it!

“The thing that makes the Voxivo platform different is you have a visual editor of the call routes…. It was only after using Voxivo that I realised there had been gaps in our schedule for the past three years. It really helps you not make those fundamental mistakes, it has been a huge benefit to have that.”

Christopher Roberts, IT and Finance Director Trident Honda

Christopher Roberts, IT and Finance Director from Trident Honda shares his experiences of the Voxivo platform.

Watch the video

News, Videos & White Papers

15th May 2020
If you missed this webinar in conjunction with MyCustomer and Genesys, you now have the chance to watch it on demand. Featuring Budd’s MD Peter Massey, Foehn’s Julian Barrow and Amanda Halpin from Genesys. What was covered? How quickly was…
21st April 2020
  • How to emerge stronger post-COVID-19
  • Practical steps on how to successfully transition to Unified Communications (UC) and Cloud Telephony
  • Cloud Industry Insights
  • The changing face of Unified Communications (UC)
  • Mid-market examples of successful deployments
20th April 2020
BFC digitise their office and contact centre team in days during the COVID-19 pandemic In…
6th April 2020

The Whitepaper will cover:

  • Five tech trends that redefine the customer experience
  • Shaping the ways in which customers access information
  • How to take your customer experience to the next level
24th March 2020
  • The challenge of customer experiences
  • Building effective customer relationships
  • The power of predictive analytics
  • Customer communications from mobile and web
  • The agility of Cloud solutions

Accreditations and Awards for our London Based Team
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