Foehn Cloud Call Centre

A highly flexible, feature rich Cloud Call Centre with powerful reporting technology

Cloud Call Centre

Foehn's Cloud call centre offers everything expected of a leading edge platform including; Interactive Voice Response (IVR), Inbound Automated Call Distribution (ACD), Predictive Dialling, Payment Gateways, PCI Compliant Call Recording and comprehensive Call Centre reporting. We can integrate the call centre with other applications in your environment, such as CRM or ticketing systems.

We provide a reliable, scalable cloud call centre at a completely different price point to proprietary platforms.

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Quotation MarksWe've been deploying, integrating and customising Call Centre Solutions for over 16 yearsQuotation Marks

The key benefits

  • Significant savings in licence fees – scale up or down with limited financial impact
  • Reduced deployment spend and cost per agent - unrivalled ROI compared to proprietary systems
  • Cross platform integration - integrate your voice platform, CRM and legacy systems
  • Improved service agility - immediate control over your dial plan, IVR structure, call distribution and messaging

Why Foehn?

  • We built, own and manage the platform ourselves
  • We have an unrivalled ability to integrate with third party platforms
  • Simple pricing - one price per user, per month for all features
  • We offer highly competitive call rates
  • Our helpdesk is staffed by engineers who understand the technology inside out

The most beautifully designed Wallboard for QueueMetrics

The Foehn Wallboard has been designed to work with QueueMetrics to display business critical metrics with clear alert triggers, ensuring important information from the contact centre is never missed.

The wallboard is responsive to different screen sizes for TV, desktop or mobile devices, and works while simultaneously running other applications. Your teams have access to important information which can enable optimal operational efficiency.

Inclusive

£32
The UK's best inclusive deal
  • Easy Start set up
  • Foehn support services
  • SIP channels included (1:1 ratio)
  • All standard PBX features included
  • 1000 mins per user to UK Geo (01, 02, 03) and UK mobile combined
  • Minimum term 24 months
  • Pricing per user, per month

Connected

£28
Purchased with a Foehn Connectivity product
  • Easy Start set up
  • Foehn support services
  • SIP channels included (1:1 ratio)
  • All standard PBX features included
  • 1000 mins per user to UK Geo (01, 02, 03) and UK mobile combined
  • Minimum term 36 months
  • Pricing per user, per month

Devices

Desk phones and softphones are available for a low monthly price or outright purchase. Please speak to a member of our team to find out more.

Speak to the team

Terms & conditions apply - without handset is subject to a 12 month contract, with handset is subject to a 24 month contract
*Price includes all standard features. Outbound Dialler and PCI are subject to different pricing. A call centre activation license does apply.