Resource Centre
guide to top contact centre features to complement remote workforces
Home working in some measure is here to stay, this white paper outlines ways to most effectively support and optimise remote contact centre operations.
Guide to top 5 CX technology trends for midsize contact centres
Download this guide to find out the top 5 CX technology trends midsize contact centres should be aware off.
Webinar: Cloud Migration: The Risks, Benefits and Challenges
If you missed our webinar, ‘Cloud Migration: The Risks, Benefits and Challenges’, you can now watch it back on demand. What was covered? What to consider before moving your contact…
Case Study Cloud Contact Centre: FirstCare
Background FirstCare provides absence management services for large UK private and public sector employers. Besides supporting employee wellbeing with its unique 24/7/365 nurse-led service, its online portal enables clients to…
